Privacy Policy

PERSONAL DATA PROTECTION POLICY

1 INTRODUCTION

This Privacy Policy governs the access and use of the Website and the Online Store “www.xartogonia.gr”.

The website “www.xartogonia.gr” is an Electronic Commercial Store for the display and sale of products, via the Internet (hereinafter referred to as the “Online Store” or “Website” or “Website”) created and operated by the INDIVIDUAL COMPANY under the name ” ASLANOGLOU ELENI “and with the distinctive title” HARTOGONIA “(hereinafter referred to as” Operation “), based in METAMORFOSI – ATTICA, PEFKON street, no. 74, in GREECE, with electronic contact address: info@xartogonia.gr and telephone line of the Online Store: 210 2834266.

Any natural or legal person who visits the pages of the site or makes use of the services for the sake of brevity herein is referred to as the “Personal Data Subject” or “Subject”.

The management and protection of your personal data is governed by the terms of this notice and the relevant provisions of both Greek and EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Data Protection Authority. Personal Character. Any possible future change of the above regulatory framework will be the subject of this.

This Privacy Policy (hereinafter referred to as the “Data Policy” or “PPP”) is intended to inform you of the Company’s policy regarding your personal data, which you provide to us, so that you know the purpose of their processing by us. , the category of recipients, and the procedures you can follow to exercise your legal rights.

This Policy is an integral part of the General Terms and Conditions of Use, the Return Policy, the Payment Methods and the Terms regarding the Shipping Methods and Cost of “www.xartogonia.gr” and a whole with them. The Company, in its capacity as Responsible for data processing, may from time to time modify its Terms and Policies, including the “PPPD”, either in whole or in part, at its sole discretion. Any modification herein will take effect as soon as the modified Policy is posted on the Website. We therefore urge you to periodically verify its contents.

In any case, as long as you continue to use our Website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept these modifications unconditionally. If you do not agree to the terms of this Policy, as it may be amended, you must stop using our Website and our Online Store.

Your privacy as well as the security and protection of your personal data are very important to the Company. For this reason we collect and manage your personal data with the utmost care, responsibly and adopt special measures to safeguard them safely. For detailed information on how the Company manages your personal data, we invite you to read the following Data Policy, where you will find all the basic information for the processing of your personal data by the Company in relation to your browsing in « www.xartogonia.gr »and with the use of the offered services.

We also encourage you to read the “General Terms and Conditions of Use” as well as the Cookies Policy which is included and contains detailed information about the services we provide to you. Some services may be subject to specific legal requirements and regulations. In these cases, we will make sure to provide you with all the information you may need each time.

The Company is not responsible in any case for the Terms of Protection and Management of Personal Data of other websites, to which you can probably link through links (links) through this Website.

For any clarification, question or legal requirement on your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service Department stating the request as “confidential” via email to info @ xartogonia. gr, or by sending a written letter to the address of the Company’s registered office. If you wish, you can also contact the Personal Data Protection Officer (DPO) by sending a letter electronically or by mail to the “Personal Data Protection Officer”.

Responsible for the Processing of Personal Data:

“ASLANOGLOU ELENI, HARTOGONIA”, 74 Pefkon, Metamorfosi, 14451

Tax Identification Number: 036891035, Tax Office: N. IONIAS, GEMI: 060492803000

email: info@xartogonia.gr

2. PERSONAL DATA PROTECTION POLICY

2.1. DEFINITION OF PERSONAL DATA

Personal Data means any information that refers to the data subject, ie any information that refers to any natural person to whom the data refers and whose identity is known or can be verified. Such information, as defined by the Law and the relevant European provisions, are for example the name, address, date of birth and sex of the member, mobile phone number, e-mail address (email) as well as usage data, such as for for example username, password and IP address.

2.2. COLLECTION AND PROCESSING OF PERSONAL DATA

For your simple browsing in our Online store, you are not asked by the Company for any of your personal information. However, the Company, while you browse or use the services offered by “www.xartogonia.gr”, collects and processes browsing data through cookies that relate exclusively to your shopping habits.

The categories of personal data that the Company collects and processes during your visit / browsing of the Website and Online Store “www.xartogonia.gr” are the following:

a) we collect the necessary Personal Data, which in accordance with the Law and the General Terms and Conditions of Use and the terms regarding the Return Policy, Shipping Costs and Costs are deemed necessary in order to complete, execute and ship your order. Among them, for example, are the Name and Surname, the Email Address, the Contact Telephone (mobile and / or landline), the Product Delivery Address (street, city, postal code), the Billing Address of the order and the Press Document you want to issue (Receipt or Invoice). In case you request the issuance of an Invoice, you will be asked for details of your Company such as the Company Name, Tax Identification Number, Tax Office, Activity, Headquarters and Contact Phones (landline and mobile).

b) we collect your Electronic Address (email) during your registration in the service of our Newsletters, in order to send you newsletters for the Company, the “www.xartogonia.gr”, its products / services , any offers etc. If you choose not to participate, you can explicitly request your deletion via email at: info@xartogonia.gr.

c) we collect and process the Personal Data, such as your Name, Surname, Email, Telephone and the Code of your Order, which you provide to us when you contact our Customer Service, in order to ensure the possibility of contacting you, with in order to provide assistance regarding your current orders as well as your information about new products / services. If you choose to contact us by email, your data will be categorized into an email just for us to reply to.

d) we collect your Electronic Address (e-mail) and the Personal Password (Password), during your registration as a Member in “www.xartogonia.gr” and the opening of an Account, in order to complete your purchases from our electronic store.

e) During your telephone orders we collect Personal Data information, such as Name, Surname, Shipping Address, Your Email Address, Your Contact Phone, etc. and what is deemed necessary by law to complete, execute and send your order.

g) in case you provide personal data of third parties (such as Name, Surname, Address, Telephone) at “www.xartogonia.gr” (eg cases of buying gifts for a Third Party), the www. xartogonia.gr »will protect the Personal Data of the Third Party in accordance with this Privacy Policy.

2.3. PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA

The personal data that you declare during your visit / browsing in the pages and services of the website of “www.xartogonia.gr”, are intended and processed exclusively for the following purposes:

– for the completion and execution of the purchase contract of the products offered by “www.xartogonia.gr”. Upon completion of your purchase, you will be asked for the necessary Personal Data that will ensure the execution of the contract, such as payment, the necessary checks against fraud (in cases of payment by credit / debit card), debiting, sending product and return management,

– for sending newsletters of the Company and “www.xartogonia.gr”, for commercial communication about our products and services, so that you are informed about innovations, new arrivals, exclusive products, and offers,

– for communication between us, and the management of your requests through the Customer Service Department,

– to improve the services provided. Always with your consent, we may use your contact information in the context of conducting market research and general surveys to find satisfaction, in order to improve our services and the relationship with our users.

– for reasons of statistical surveys and analyzes with data in general form in order to understand the way in which users interact and use the Website “www.xartogonia.gr”, improving our products and services.

In the above cases, the processing of your Personal Data is considered legal as it is intended to execute a contract between us or to provide a specific service that you requested.

This information may not be used by any third party without complying with the applicable provisions.

2.4. PERIOD OF PRESERVATION OF PERSONAL DATA

The Company processes your personal data throughout the validity of the respective contract and after its termination or expiration in any way for as long as defined by the applicable legal framework.

In particular, your personal data processed by the Company must be kept throughout the period required by the purpose of the processing for which they are processed and / or the applicable legal framework.

At the end of this period, the data are kept in accordance with the current institutional framework for the period provided by the termination of the business relationship or for as long as is required to defend the rights of the Company before a Court or other competent Authority.

2.5. RECIPIENTS OF PERSONAL DATA AND PURPOSE OF TRANSMITTING THEM

Your Personal Data is processed by the Personal Data Processor.

For organizational and operational requirements related to the provision of products and services from “www.xartogonia.gr”, the Company may transmit your personal information to its representatives and / or subcontractors in order to support, promote and execute your business relationship. with it, but always under conditions that fully ensure that your personal information is not subject to any illegal processing, ie other than the purpose of the transmission in accordance with the above.

The Company reserves the right for the above purposes to transmit your Personal Data:

– to the Courier companies with which it cooperates, as mentioned in the terms regarding the Shipping Methods, in order to ensure the shipment to you of the products you have selected from the Online Store “www.xartogonia.gr”,

– to credit card providers for the processing of the payment on behalf, in order to ensure the delivery to you of the products you have selected from the Online Store “www.xartogonia.gr”,

– to third parties, natural or legal persons, who may provide on behalf of the Company the promotion and marketing services of both the Company and its products or services,

– or to our third party partners who provide technical services, such as hospitality and technical support services.

All partners, agents and / or subcontractors have been evaluated and selected by the Company for their proven reliability and competence and all comply with the legislation set out in the above paragraphs. In case some of them are based in countries that do not belong to the European Union, the transfer of your Personal Data is carried out with the guarantees provided by Law.

The Company and “www.xartogonia.gr” will not make available for sale or otherwise transmit or publish personal data of the Subjects of its website to third parties, except the above mentioned, without the consent of the Subject, with the exception of the application of relevant legal dictations and to the Competent Authorities only. The data kept in the file may be disclosed to the Competent Judicial, Police and other Administrative Authorities upon their legal request and in accordance with the applicable legal provisions. In addition, in case of a legal order, service order or official preliminary examination, “www.xartogonia.gr” and the Company reserve the right to make the relevant data available to the respective service.

2.6.1. Register as a Member – Create an Account

During your registration as a Member, if you enter in the Member Account your Personal Data, you consent that “www.xartogonia.gr” will use this data for all the necessary uses in order to successfully complete the transaction between you.

2.6.2. Checkout

When completing your order, if you enter your Personal Data, then you consent that “www.xartogonia.gr” will use this data for all necessary uses in order to successfully complete the transaction between you. In addition, you agree that “www.xartogonia.gr” will use this data for possible refunds to you in case you exercise the Right of Withdrawal in accordance with the provisions of the terms regarding the Return Policy, Shipping Methods and Costs and the Law. .

2.6.3. Marketing and Advertising Actions

By subscribing to the Newsletter service at “www.xartogonia.gr” you agree that “www.xartogonia.gr” will process and use your personal data for advertising activities, such as. sending an email with general information or advertising character (newsletters) regarding the Company, its products and services.

If you wish, “www.xartogonia.gr” will waive the use of your Personal Data for advertising purposes, provided, however, that you request or follow the deletion procedures from the list of registered members who receive its newsletters. «Www.xartogonia.gr». You can, at any time, send a relevant email to info@xartogonia.gr or set accordingly in your Member Account the Function of Sending Newsletters or Delete from them following the procedures defined in each type of email information you receive from us.

2.6.4. Processing regarding fraudulent acts

By completing a transaction on “www.xartogonia.gr” you agree that in case of existence of reasonable data and if the specific occasion requires it, “www.xartogonia.gr” will have the right to collect, process and use all data, which are necessary for the disclosure, as well as the cessation of offers created with fraudulent purpose as well as the data of any other illegal or unconventional use of “www.xartogonia.gr”.

In addition, the Company is required by law to report to the Personal Data Protection Authority any unlawful breach of the Website’s Personal Database or any third party data processing database to any and all relevant persons and authorities within 72 hours of the breach if any. it is obvious that the personal data stored in an unrecognizable form has been violated.

2.6.5. Transfer to Legal Services in case or in the absence of a Legal Order

As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.

2.7. TRANSPORTATION AND STORAGE OF PERSONAL DATA

The transfer of Personal Data between the Website “www.xartogonia.gr” and your browser is done with encryption and is delivered via HTTPS.

Your data is stored on our servers in a secure location.

2.8. RIGHTS OF THE SUBJECT, INFORMATION AND DELETION

The provision of your Personal Data is a contractual obligation. You reserve the free will and choice as to whether you will disclose your Personal Data to us or not, but in the absence of the required data, it will not be possible to conclude or execute your Sales Agreement and your requests from our Company.

In case of conclusion of a Contract for the Sale of products from “www.xartogonia.gr”, the processing of the data of the Subject will be carried out with the sole purpose that the Company can fulfill its legal obligations and can be in accordance with the tax provisions and the applicable legislation to which it is subject.

You are free to decide whether to enter into a Sales Agreement with us and whether or not to disclose your details. If, however, you enter into a Sales Agreement, your Personal Data will be necessary and will be processed in order to fulfill these legal obligations to which the Company is subject.

The Company performs the following processing of personal data only in the case in which the Personal Data Subject has given its explicit consent:

– conducting marketing, polling and market research,

– analysis of browsing and consumption habits in the environment through the use of the Profile of the Underlying Personal Data, with the sole purpose of creating a better shopping experience and personalizing it on our Website.

Providing your Personal Data for such activities is entirely optional. You are free to provide or not your Personal Data for this purpose, but without them the Company will not be able to perform marketing and advertising actions, polls and market research or analysis of your habits.

After verifying your identity, as Subjects of Personal Data you have the following rights:

Right to information	THE COMPANY must inform you about the processing in which it submits your data, such as what data it processes, for what purpose, for how long it keeps it, using clear and simple wording.
Right of access	You have the right to receive confirmation from the COMPANY as to whether or not the personal data concerning you are being processed and, if this is the case, you have the right to access this data.
Right of correction	You have the right to request from the COMPANY the correction of any inaccurate personal data and the completion of any incomplete data.
Right to delete	You have the right to request from the COMPANY the deletion of personal data, which can be satisfied if certain conditions are met.
Right to restrict processing	You have the right to secure from the COMPANY the restriction of the processing, if certain conditions are met.
Right of objection	You have the right to object, at any time, to the processing of personal data concerning you. THE COMPANY in this case should stop the processing, unless it demonstrates compelling and legal reasons that prevail over your interests, rights and freedoms as a data subject or to establish, exercise or support legal claims.
Right to human intervention in the context of a decision through an automated process	You have the right to ask the COMPANY not to submit, if applicable, to a decision-making process based solely on automated processing, including profiling, which produces legal results that affect or significantly affect you in a similar way.
Right to portability	You have the right to request the COMPANY to receive your personal data, which you have provided in a structured, commonly used and machine readable format, or to pass the COMPANY to another provider.

 

For your further facilitation regarding the exercise of your relevant rights, the COMPANY takes care of the development of internal procedures in order to respond in a timely and efficient manner to your relevant requests.

At any time, you reserve the right to be informed or to object to the further processing of your data in accordance with the current legislation for the Protection of Personal Data. For this purpose, your request should be addressed in writing to the Company and “www.xartogonia.gr” either by sending the relevant e-mail to info@xartogonia.gr or by phone to the Customer Service Department by calling 210 2834266 daily from 9 in the morning until 5 in the afternoon (except holidays).

If you believe that your Personal Data has been illegally held, you can submit an application to one of the Supervisory Authorities responsible for complying with the Privacy Policy.

This text may be modified over time, so we urge you to periodically verify its contents.

2.9. LEGISLATIVE REFERENCES AND USEFUL LINKS

The processing of the Personal Data of the Users / Customers of “www.xartogonia.gr” is done by the Company, which also uses a Personal Data Protection Officer, based in the EU and is subject to the terms of the Regulation (EU) 2016/679 General Regulation of Personal Data Protection, and the European and Greek regulations for the processing of Greek personal data and audits of the competent Greek Audit Authority.

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)

Last update 24/05/2018